Mgr, Sales Support

Company Description:

PFG Specialty is a family of premium, center of the plate processing companies, dedicated to delivering the highest-quality products and services to discerning restaurants. Our skilled professionals source, process, and distribute the finest meat and seafood available. With facilities located in New England, Wisconsin, and Florida, the Specialty companies offer the expertise of local craftspeople, backed by decades of experience in the foodservice industry.

Job Description:

We Deliver the Goods:

Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
Growth opportunities performing essential work to support America's food distribution system
Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Summary:

Manages sales support team which serves as an exclusive liaison for all sales personnel and their issues. Supports sales team by providing quantitative sales reporting and program tracking including updates/results of marketing promotions and bill backs. Reports provided as needed and on designated timelines. Functions as a team member within the department and organization, as required, and performs any duty assigned to best serve the company.

Position Responsibilities:

Supervises sales support associates to include, but not limited to: staffing, training, coaching, performance management and problem resolution.
Serves as exclusive liaison for all sales personnel regardless of issue. Manages and follows-up on all requests and issues.
Designs and manages tracking methods for sales and marketing programs; tracks promotions through completion, including regular updates and final results based on established time periods per program. Tracks special programs, bill backs, etc., reporting results to specified parties.
Administers and manages all sales incentives, including coordinating resources used in sales tracking, incentive payments (spiffs), processing and communicating results.
Records sales results by territory on a weekly basis in order to provide current data to the field and management.
Performs as backup to the Customer Service department.
Performs other related duties as assigned.

Benefits:

Click Here for Benefits Information

Qualifications:

Required Education:

High School Diploma/GED or Equivalent Experience

Required Experience: 4 - 6 Years

Customer service, sales support or related area.

Team lead or supervisory experience.

Preferred qualifications:

Preferred Education: Bachelors; Business management, sales / marketing or related area

Preferred Experience: 6 - 10 Years

Customer service / sales support within foodservice industry. Supervisory experience

EEO Statement:

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.

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