Customer Service Manager

Company Description:

Vistar customers are everywhere people work, play, and shop. Vistar is America's leading candy, snack, and beverage distributor with more than 25 distribution centers delivering everything from popcorn to healthy meal replacements anywhere in the U.S. The company has thrived by innovating, exceeding customer expectations, and fostering a collaborative culture built on teamwork, doing what's right, and giving back to the communities they serve.

Job Description:

The Customer Service Manager position will perform the following duties:

Manages a staff of Customer Service Representatives in a positive, professional manner
Designs the organization for optimal customer service and promote excellence by providing superior service to each customer
Develops and implements customer service strategies to attain budgeted sales dollars
Prepares budget and controls expenses
Determines service requirements and standards
Resolve escalated problems as needed
Ensure accurate and prompt order and credit processing

Benefits:

Click Here for Benefits Information

Qualifications:

High School Diploma or Equivalent

Management experience with direct reports

Customer Service / Inside Sales Experience

Preferred qualifications:

3 - 5 years of management experience in a Customer Service environment

Proficient computer skills

Strong Excel skills

EEO Statement:

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.

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