Equipment Service Technician
Company Description
Core-Mark, a Performance Food Group Company, is part of a Fortune 150 company that continues to grow as an industry leader in fresh and broad-line solutions to the convenience retail industry. Our reputation of empowering customers, employees, and communities has allowed us to build over $23 Billion in revenue. Through our distribution centers, we offer a full range of products, programs, and solutions to customers across the U.S. and Canada.
Job DescriptionWe Deliver the Goods: - Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
- Growth opportunities performing essential work to support America's food distribution system
- Safe and inclusive working environment, including culture of rewards, recognition, and respect
Pay Starting at $20-23/hour
Purpose:Under the general direction of the Service Supervisor, delivers, installs, sets up and repairs all c-store coffee, cappuccino and frozen beverage equipment located at a variety of customer facilities in assigned territory.
Position Responsibilities/Essential Functions:- Services, installs, and repairs all of c-store coffee, cappuccino and frozen beverage equipment which includes performing regular on-site and in shop maintenance and repairs.
- Proactively detects and corrects potential problems before they occur.
- Responsively assists customers over the phone with repairs, calibrations, and troubleshooting.
- Records transaction information on mobile device to provide to appropriate office at close of work order, ensure discrepancies are communicated and resolves as needed, and returns warranty parts to receive credit as well as bills customers as appropriate for parts used.
- Effective communication with company dispatcher to ensure prompt service and customer satisfaction.
- Follows all safety procedures.
- Inspects company provided service vehicle and alerts management of necessary or required maintenance/repairs needed on the vehicle in a prompt manner and maintains part inventory levels in service vehicle.
- Other related duties as assigned.
Required QualificationsHigh School Diploma or Equivalent
Valid State Driver's license is required to operate service vehicle.
A minimum of two years of technician experience working on coffee, cappuccino and frozen beverage equipment or related field preferred
Ability to work independently.
Good to excellent communication skills to be able to work with customers, vendors, and co-workers.
Preferred QualificationsElectrical and plumbing experience helpful
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EEO StatementPerformance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our
EEO Policy; (2) the "EEO is the Law"
poster and
supplement; and (3) the
Pay Transparency Policy Statement.